Bay Evidence · bay-evidence-hub.lovable.app
Bay Area help directory
All situations · All counties · 25 listings · Printed 2026-08-10
Emergency: call 911. Mental health crisis: call or text 988. In Alameda County, the first step for housing, shelter, food, and benefits is 211 (or 1-888-886-9660), 24/7, 300+ languages.
Capacity and hours change frequently — call before traveling and verify with the program. Bay Evidence is a research institution, not a service provider; listing is not endorsement.
911 Emergency
Emergency Services
Phone: 911
Hours: 24 hours, 7 days
Service area: Everywhere in the United States
Access: Call first
For immediate threats to life, fire, or violent emergencies.
Status VERIFIED · Last verified 2026-07-27 · HELP-REG-0001
Mental health crisis line
988 Suicide & Crisis Lifeline
Phone: 988 · Text: Text 988 · Web: https://988lifeline.org
Hours: 24 hours, 7 days
Service area: National
Access: Call first
Languages: English, Spanish, and others via relay
Call or text 988. Also available via chat at 988lifeline.org.
Status VERIFIED · Last verified 2026-07-27 · HELP-REG-0002
Safety planning and crisis support
National Domestic Violence Hotline
Phone: 1-800-799-7233 · Text: Text START to 88788 · Web: https://www.thehotline.org
Hours: 24 hours, 7 days
Service area: National
Access: Call first
Languages: English and Spanish; interpretation for other languages
Bay Evidence does not publish domestic-violence shelter locations. The hotline provides confidential safety planning and connects callers to local shelters directly.
Status VERIFIED · Last verified 2026-07-27 · HELP-CAL-0002
211 information and referral (regional)
211 Bay Area
Phone: 211 · Web: https://www.211bayarea.org
Hours: 24 hours, 7 days
Service area: Bay Area (most counties)
Access: Call first
Languages: 300+ languages via interpreter
Dial 211 for referrals to local housing, food, health, and other services. 211 does not itself guarantee a shelter placement — it navigates callers to the appropriate coordinated-entry system.
Status VERIFIED · Last verified 2026-07-27 · HELP-REG-0003
Alameda County 211 (dial 211 or 1-888-886-9660)
Eden I&R — 211 Alameda County
Phone: 1-888-886-9660 · Web: https://211alamedacounty.org/
Hours: 24 hours, 7 days
Service area: Alameda County
Access: Call first
Languages: More than 300 languages via live interpreter
Accessibility: TTY and relay accepted
Dial 211 from any Alameda County phone; if you cannot dial 211, call 1-888-886-9660. Free, confidential, 24/7. 211 can explain Alameda County Coordinated Entry and connect callers to current openings — it is the primary first step for most people seeking housing or shelter in the county. 211 does not itself guarantee a shelter bed.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0003
Alameda County continuum of care (planning body)
Alameda County EveryOne Home
Web: https://www.everyonehome.org
Service area: Alameda County
Access: Referral required
EveryOne Home coordinates Alameda County's homelessness response system. It is not a direct-service or intake line. People seeking help should call 211 or 1-888-886-9660.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0001
BACS main intake and information
Bay Area Community Services (BACS)
Phone: 510-613-0330 · Email: bacs@bayareacs.org · Web: https://bayareacs.org/get-help/
Hours: Business hours; call or email for current details
Service area: Alameda, Contra Costa, and Solano counties
Access: Call or email
General entry point for BACS. Most housing programs are accessed through Coordinated Entry (call 211) rather than directly through BACS. The Shallow Subsidy Program is closed to new participants.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0002
Fremont Homeless Wellness Center
Bay Area Community Services (BACS)
Phone: 510-657-7425 · Email: bacs@bayareacs.org · Web: https://bayareacs.org/alameda-county/
Address: 40963 Grimmer Blvd, Fremont, CA
Hours: Business hours — call before visiting
Service area: South Alameda County
Access: Walk-in during hours
Daytime safe space and Coordinated Entry access point for South Alameda County. Visit during business hours or email BACS to confirm current schedule.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0005
Hedco Wellness Center — Hayward
Bay Area Community Services (BACS)
Phone: 510-247-8235 · Web: https://bayareacs.org/alameda-county/
Address: 590 B Street, Hayward, CA
Hours: Business hours — call before visiting
Service area: Hayward and surrounding communities
Access: Walk-in during hours
Visit during business hours. Call ahead to confirm current program availability.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0006
Amber House Crisis Stabilization Unit — Oakland
Bay Area Community Services (BACS)
Phone: 510-379-4179 · Web: https://bayareacs.org/alameda-county/
Address: 516 31st Street, Oakland, CA
Hours: 24 hours, 7 days (call before arriving when possible)
Service area: Alameda County
Access: Walk-in during hours
Eligibility: Adults in active psychiatric distress needing short-term triage and stabilization
Under-24-hour crisis assessment and triage. Phone and door triage supported. For life-threatening emergencies call 911.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0007
Amber House Crisis Residential Treatment
Bay Area Community Services (BACS)
Phone: 510-613-0330 · Email: referrals@bayareacs.org · Web: https://bayareacs.org/alameda-county/
Service area: Alameda County
Access: Referral required — Referral by email to referrals@bayareacs.org. No walk-ins accepted.
Address not published. Referral only — no walk-in access.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0008
Medical Respite Oakland
Bay Area Community Services (BACS)
Phone: 510-759-4289 · Web: https://bayareacs.org/alameda-county/
Service area: Alameda County
Access: Referral required — Referral by a hospital case manager or social worker. No walk-ins.
Access is only through hospital case managers or social workers. Address not published to protect residents.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0009
Veteran shelter, transitional and permanent supportive housing
Operation Dignity
Phone: 510-287-8465 · Web: https://operationdignity.org/our-programs/
Address: 318 Harrison St., Suite 302, Oakland, CA
Hours: Business hours
Service area: Alameda County
Access: Call first
Eligibility: Priority for veterans and veteran families
Veteran-focused housing and shelter with case management. Non-veterans should generally begin with 211 (or 1-888-886-9660) for direct housing access.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0010
Mobile street outreach and encampment engagement
Operation Dignity
Phone: 510-287-8465 · Web: https://operationdignity.org/contact-us/
Service area: Alameda County, with focus on people living in encampments
Access: Access varies by program
Non-veteran direct services are primarily information and referral. Direct housing placement for non-veterans typically begins with 211.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0011
Shelter, outreach, and rapid rehousing — Alameda County
Abode Services
Web: https://abode.org/need-help
Service area: Alameda County (and Santa Clara County)
Access: Referral required — Abode emergency shelter and Rapid Re-Housing programs do not accept direct calls or referrals. For Alameda County shelter and housing help, start with 211 or 1-888-886-9660.
Access to Abode housing programs is through Coordinated Entry (call 211). Abode does not take walk-ins or direct calls for shelter.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0004
Home Together Move-In Assistance Fund (MAF)
Abode Services
Web: https://abode.org/maf
Service area: Alameda County
Access: Referral required — Applications must come through the participant's service provider. Individuals cannot apply directly to Abode.
Eligibility: Alameda County households currently experiencing homelessness, or who exited homelessness within the past 60 days with confirmed housing. Household income at or below 30% AMI.
One-time assistance up to $5,000 for move-in costs. Ask your existing case manager or service provider to submit on your behalf. If you do not have a provider, start with 211.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0012
Street outreach — Alameda County
Abode Services
Web: https://abode.org/outreach
Service area: Most of Alameda County
Access: Access varies by program
Outreach teams meet people where they are. To reach outreach directly, call 211 (or 1-888-886-9660) for dispatch to the appropriate team.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0014
Main office and housing information
Building Opportunities for Self-Sufficiency (BOSS)
Phone: 510-649-1930 · Web: https://www.self-sufficiency.org/
Address: 1918 University Ave, Suite 2A, Berkeley, CA
Hours: Business hours
Service area: Berkeley, Albany, Emeryville, Oakland (with some Alameda County reach)
Access: Call first
BOSS's housing network includes Ursula Sherman Village, Casa Maria Safe Haven, South County Homeless Project, and Washington Inn, plus supported independent living sites. Most shelter beds are not available by walk-in — see the housing navigation record for entry pathways.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0013
Housing Navigation
Building Opportunities for Self-Sufficiency (BOSS)
Phone: 510-649-1930 · Web: https://www.self-sufficiency.org/housingnavigation
Service area: Primarily Berkeley, Albany, Emeryville, and Oakland; other Alameda County residents routed via 211
Access: Referral required — Eligibility generally requires being in a BOSS shelter/PATH program or a 211 Coordinated Entry referral. Shelter Plus Care and several housing/community-support programs require agency or county referral — there are no open walk-in shelter beds.
Eligibility: Generally people currently in BOSS shelters or PATH, or referred through 211 Coordinated Entry
BOSS directs residents in Berkeley, Albany, Emeryville, or Oakland to Alameda County Housing Resource Centers. Residents elsewhere in Alameda County should start with 211.
Status VERIFIED · Last verified 2026-07-27 · HELP-ALA-0015
SF Coordinated Entry access line
San Francisco Department of Homelessness and Supportive Housing
Phone: 415-355-7400 · Web: https://www.sf.gov/departments/department-homelessness-and-supportive-housing
Hours: Varies — call to confirm current hours
Service area: San Francisco
Access: Call first
Main access point for San Francisco's shelter and housing system. Hours and procedures change — call before traveling.
Status VERIFIED · Last verified 2026-07-27 · HELP-SFO-0001
Homelessness Prevention and Rapid Rehousing
San Francisco Human Services Agency
Web: https://www.sf.gov/departments/human-services-agency
Service area: San Francisco
Access: Referral required — Access typically via 211 SF, HSA directly, or through an existing service provider.
Eligibility and availability vary.
Status VERIFIED · Last verified 2026-07-27 · HELP-SFO-0002
Destination: Home — coordinated entry and housing programs
Santa Clara County Office of Supportive Housing
Web: https://destinationhomesv.org
Service area: Santa Clara County
Access: Call first
Destination: Home coordinates Santa Clara County's response. Use 211 or the website to find current access.
Status VERIFIED · Last verified 2026-07-27 · HELP-SCL-0001
Shelter, outreach, and housing services
HomeFirst Services of Santa Clara County
Phone: 408-539-2100 · Web: https://homefirstscc.org
Service area: Santa Clara County
Access: Call first
One of the largest shelter and housing providers in Santa Clara County. Call before traveling; availability changes.
Status VERIFIED · Last verified 2026-07-27 · HELP-SCL-0002
Shelter and interim housing — San Mateo and Santa Clara
LifeMoves
Web: https://lifemoves.org
Service area: San Mateo and Santa Clara counties
Access: Referral required — Access typically through Coordinated Entry, county referral, or 211.
See website for current shelter contacts.
Status VERIFIED · Last verified 2026-07-27 · HELP-SMC-0001
State housing programs — current program list
California Department of Housing and Community Development
Web: https://www.hcd.ca.gov/grants-and-funding
Service area: California
Access: Referral required
HCD administers state housing programs. The historical statewide COVID-19 Rent Relief program is closed and is not accepting new applications. For current rental assistance, contact 211 or the local Housing Resource Center.
Status VERIFIED · Last verified 2026-07-27 · HELP-CAL-0001